PRIVACY POLICY

Toppi Company, LLC dba Stancon Consultants,  operates the www.stanconconsultants.com website, which provides professional consulting services to businesses in the concrete construction industry (the “Service”).

This page is used to inform website visitors and clients of our policies regarding the collection, use, and disclosure of personal information for those who choose to use our Service via the Website. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The personal information we collect is used strictly to provide, manage, and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here.

1. What We Collect

When you engage with Stancon Consultants, by visiting our website, submitting a contact form, or communicating with us directly, we may collect certain types of personal and business information to better serve you. This may include:

Full Name and Business Name – to identify and personalize our communication with you.

Email Address and Phone Number – for timely communication, updates, and service coordination.

Location and Address – to understand the geographic context of your project, especially when it affects construction regulations or subcontractor selection.

Project or Service-Related Data – including project scopes, budgets, timelines, and specific service requests that help us tailor our consultancy support.

Communications and Documents Voluntarily Submitted – such as uploaded plans, NDAs, contracts, or feedback—used to support collaboration and delivery of services.

We only collect data that is relevant, necessary, and voluntarily provided, and we do not collect sensitive personal information unless it’s essential for service delivery and explicitly provided by you.

2. How We Use Your Information

We use the information you provide us to operate efficiently and deliver the best possible experience. Specifically, we use your data to:

Provide Consultancy Services – such as estimating, project planning, contract review, and proposal writing based on your business needs.

Manage Communication and Deliverables – ensuring clear, timely, and professional exchanges across email, SMS, and other communication tools.

Send Updates, Contracts, and Invoices – including formal documents related to your engagement, upcoming milestones, reminders, and billing.

Improve Service Quality and User Experience – through analytics, feedback, and internal reviews that help us refine our process, tools, and offerings.

All information is used strictly within the scope of our professional relationship and is never shared outside of the necessary service context unless required by law or consented by you.

3. Data Sharing and Disclosure

We value your privacy and want to be transparent about how your information is handled. We do not sell, trade, or rent your personal data to third parties for marketing or advertising purposes.

We may, however, share your information with trusted third-party service providers, contractors, or platforms strictly for the purpose of delivering and improving our services. 

All third parties we work with are required to comply with privacy standards that ensure your data is handled responsibly and securely.

These partners are only granted access to the information they need to perform their functions and are prohibited from using it for any other purpose.

We may also disclose your information when required by law, in response to valid legal processes, or to protect the rights, property, or safety of Stancon Consultants, our clients, or others.

4. SMS Communications

By providing your phone number to Stancon Consultants,  you consent to receive SMS (text message) communications related to your service inquiries, project updates, scheduling, billing, or other business-related matters.

We will only send SMS messages for service-related purposes and never for unsolicited marketing unless you have explicitly opted in. Message frequency may vary depending on your engagement with us.

You can opt out of receiving SMS messages at any time by replying “STOP” to any message. Message and data rates may apply depending on your mobile carrier.

We do not sell or share your phone number with third parties for marketing purposes. Any third-party platform used to facilitate SMS delivery will be bound by strict confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

We may use cookies and third-party tracking tools (such as Google Analytics) to gather non-personal information about how visitors interact with our website. This helps us understand user behavior, improve site performance, and enhance your overall experience. You can control or disable cookies at any time through your browser settings.

6. Data Security

We take the security of your information seriously. Stancon Consultants uses secure platforms, encryption protocols, and industry-standard safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have control over your personal data. At any time, you may:

- Request access to the information we hold about you

- Ask for corrections or updates to your information

- Request that we delete your data (subject to legal obligations)

- Withdraw any previously given consent

To exercise any of these rights, please contact us at [email protected]

8. Children's Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a minor has submitted personal data to us, please contact us immediately so we can remove it.

9. External Links

Our website may contain links to other websites for reference or convenience. Please note that we are not responsible for the content, security, or privacy practices of these third-party sites. We encourage you to review their privacy policies independently.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. The most recent version will always be available on this page, and the effective date will be updated accordingly.

 Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: [email protected]